Capital A | Sustainability

Throughout the years, sustainability has become a fundamental component for us to demonstrate our ability to manage sustainability risks and opportunities, and create value for our stakeholders. We have progressively laid the foundations to embed sustainability in our business by implementing initiatives to address our material matters and cultivating the sustainability knowledge among our Allstars.

We champion the spirit of doing more with less to drive the message of positive sustainable action using the resources we have. We enhanced our agenda by introducing an internal sustainability strategy to incorporate sustainable practices as part of our strategic priorities and embedding them at the core of our business.

Explore our Sustainability Report 2024

To share on our sustainability efforts in the aviation industry, we developed a booklet, titled 'Doing More with Less: AirAsia's Guide to Aviation Sustainability', to demystify aviation jargon and give our stakeholders a better understanding of what sustainability means in aviation along with its developments.

Explore AirAsia's Guide to Aviation Sustainability

Our Sustainability Approach

This year we broadened and deepened our agenda by incorporating sustainability practices into our strategic priorities. Our approach towards this can be illustrated as per the framework below where it will guide us towards the Group's vision of delivering positive impact for the business, environment and communities.

Our Key Highlights

Appointed to the ICAO's Committee on Environmental Protection (CAEP)

Hosted our first Sustainability Day for key stakeholders

Introduced the Group's Diversity Recruitment Guidelines

CAPA Gold Environmental Sustainability Rating

Given that Capital A is now a diversiﬁed group, we also began the process of identifying key ESG issues relevant to our new lines of business. We are committed to ensuring not only that we build a sustainable airline but that we apply the same principles to all businesses under the Capital A umbrella.

Sustainable Development Goals

We are aligned to the United Nations' 17 Sustainable Development Goals, and have prioritised the six Goals below:

The highlights below provide an overview of the ways Capital A is helping to make the UN SDGs a reality.

17% of our Board of Directors are women
Enhanced our gender pay gap analysis
Introduced the Diversity Recruitment Guidelines
Female pilots: 7%, above the global average of 5.8%

Provided employment for 21,063 Allstars
Created new jobs for 4,829 new Allstars
More than RM3.7 million invested in training and development
7,835 Allstars completed the #KnowTheSigns Human Trafficking awareness course
42% expenditure on local suppliers

RM244,097 awarded to three grantees to support the growth and expansion of social enterprises in Asean through AirAsia Foundation
Introduced the AskBo chatbot that served more than 20.2 million guests
Introduction of instant QR payments via BigPay featuring competitive foreign exchange rates in Thailand, Singapore, Indonesia and China

More than RM119,616.70 distributed for uplifting and empowering communities in Asean including disaster relief, supporting healthy communities, and providing accessible education
Safety Management System in place ensures operational risks are proactively managed with relevant procedures to prevent serious incidents
#AllstarsDoGood programmes

18,784kg of waste from offices recycled
Repurposed 1,715 old life jackets into everyday accessories with Soggy No-More products
765,416kg of food waste produced, meeting the target of limiting food waste to less than 30% of total consumption
1,130kg of used cooking oil collected and repurposed
Research and piloting of environmentally-friendly food packaging for Santan's food catering

Appointed in the ICAO's Committee on Environmental Protection for Working Group 2 and 4
Actively engaged with relevant partners for sustainable aviation fuel and carbon offsetting options
Carbon intensity dropped below pre-pandemic levels at 74.0 gCO₂/RPK and 64.4 gCO₂/ASK
Avoided 129,469 tonnes of CO₂ from our fuel efficiency programme
All AOCs participating in CORSIA

Established Board oversight of sustainability through Risk Management and Sustainability Committee (RMSC)
100% new employees acknowledged the Anti-Bribery and Anti-Corruption Policy with zero cases of non-compliance
Zero tolerance for child and forced labour
7,835 Allstars participated in #KnowTheSigns Human Trafficking awareness course
Introduced Gift Declaration form

More than 22,656 suppliers and vendor partners across the globe
Collaboration with CAAM to chair the national CORSIA taskforce for Malaysia
Engage with relevant regulators in the 4 AOCs

In order to meet the above SDG targets, we focus on addressing 12 material sustainability matters. We do this through monitoring, measuring and taking targeted initiatives to improve our performance. These 12 material matters are categorised according to the 3 pillars below. Select the respective pillar for our highlights of 2023.