Sustainability at Capital A is driven by how our businesses operate across aviation services, digital platforms, and other areas of the Group. Digitalisation plays a key role, helping us improve efficiency, reduce waste, and make better decisions through data and smarter systems.
Across different businesses, the context may vary, but the direction is the same: integrate sustainability into how we operate and grow, for the long term.
Read more about our performance in our latest Sustainability Report.
Our Sustainability Approach
This year we broadened and deepened our agenda by incorporating sustainability practices into our strategic priorities. Our approach towards this can be illustrated as per the framework below where it will guide us towards the Group's vision of delivering positive impact for the business, environment and communities.
Our Key Highlights
Automated Maintenance Operations
Automated physical log ingestion into AMOS via ELEVADE™, saving over 2,700 man-hours and generating RM48 million in cost savings.
Smart Capacity Optimisation
Deployed AI-driven cargo software to optimise payload space, increasing the aggregate cargo load factor to 19.4%.
Contactless Travel Innovation
Launched the Auto Visa Check feature for digital verification and integrated advanced payment tech.
Smart Waste Reduction
Leveraged AI-powered demand forecasting and promoted meal pre-booking, reducing inflight food waste by 7% year-on-year.
As Capital A evolves into a diversified travel and technology group, we are integrating key ESG priorities across our entire portfolio. Our commitment goes beyond aviation; we apply the same principles to every entity within our ecosystem, ensuring responsible growth across the entire Group.
Sustainable Development Goals
We are aligned to the United Nations' 17 Sustainable Development Goals, and have prioritised the eight Goals below:
These highlights showcase how Capital A is translating the UN Sustainable Development Goals (SDGs) into tangible action across our diverse portfolio.
- Diverse Leadership: 17% women at Board level and 19% in senior decision-making roles
- Women in STEM: Breaking barriers with 13.9% female engineers and 28% women in IT roles
- Job Creation: Welcomed 632 new Allstars to the Group.
- People Development: RM2.3 million invested in staff training and upskilling.
- Human Rights: 4,255 Allstars completed #KnowTheSigns training to combat human trafficking.
- Local Impact: 21.8% of total expenditure directed toward local suppliers to support regional economies.
- Sustainable Maintenance: ADE digitalised hangar operations to reduce paper waste and improve aircraft turnaround efficiency.
- Advanced Payment Infrastructure: Integrated Antom and 2C2P's advanced payment solutions into AirAsia MOVE's platform, streamlining checkout methods and reducing cross-border transaction costs.
- Community Empowerment: Contributed over RM1 million to uplift and empower Asean communities.
- Waste Management: Achieved a 23% waste diversion rate through robust recycling and recovery.
- Volunteerism: Active community engagement through our #AllstarsDoGood programmes.
- Circular Economy: Repurposed 4,939 retired life jackets into "Soggy No-More" lifestyle accessories.
- Waste Recovery: Recycled 40,980kg of office waste and 3,230kg of used cooking oil.
- Food Security: Rescued 377kg of surplus food and transitioned to compostable in-flight cutlery.
- Green Ground Ops: Accelerating the electrification of Ground Support Equipment (GSE).
- Efficient Logistics: Teleport optimised cargo capacity to 19.4% and is exploring EV integration for last-mile deliveries.
- Strong Governance: Board-level oversight of ESG through the Risk Management and Sustainability Committee (RMSC).
- Ethics & Integrity: 80% of business units assessed for corruption risks; zero confirmed incidents of bribery.
- Zero Tolerance: Strict enforcement of anti-harassment policies and zero tolerance for child or forced labour.
- Strategic Advocacy: Member of the CEO Action Network (CAN) to drive ESG adoption in Malaysia.
- Industry Collaboration: Partnered with the ASEAN Tourism Association via AirAsia MOVE to promote sustainable travel.
- Logistics & Aerospace: ADE and Teleport memberships in the Malaysia Aerospace Industry Association (MAIA) and Hong Kong Logistics Association (HKLA) to standardise sustainable supply chains.
To drive progress toward our SDG targets, we focus on 12 material sustainability matters categorised into three core pillars. We continuously monitor and measure our performance to ensure our initiatives deliver meaningful impact. Select a pillar below to explore our yearly highlights.
Find out how we have strengthen our ESG governance
See how we are driving climate action and circular economy solutions
Discover how we cultivate a diverse and inclusive workplace
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