Capital A | Sustainability

Sustainability remains a central focus for us. While others may scale back on their commitments, we continue to take bold steps forward. We've moved beyond simply laying the foundation, and now we're focused on driving meaningful progress. Since starting our sustainability journey, we've launched several initiatives that have delivered tangible results within the Group and beyond.

Sustainability is integral to how we operate, it's embedded in our daily actions and long-term strategy. We're proud of the progress we've made, with our initiatives strengthening both our business and our ability to create value for stakeholders.

Read more about our performance in our latest Sustainability Report.

Explore our Sustainability Report 2024

To share on our sustainability efforts in the aviation industry, we developed a booklet, titled 'Doing More with Less: AirAsia's Guide to Aviation Sustainability', to demystify aviation jargon and give our stakeholders a better understanding of what sustainability means in aviation along with its developments.

Explore AirAsia's Guide to Aviation Sustainability

Our Sustainability Approach

This year we broadened and deepened our agenda by incorporating sustainability practices into our strategic priorities. Our approach towards this can be illustrated as per the framework below where it will guide us towards the Group's vision of delivering positive impact for the business, environment and communities.

Our Key Highlights

First in Malaysia to introduce the Combo units to cut ground emissions

Launched Positive Altitude, an aviation sustainability podcast

Replaced single-use plastic cutleries with compostable ones

Highest Bursa Malaysia FTSE ESG and S&P Global Corporate Sustainability Assessment rating yet

Given that Capital A is now a diversiﬁed group, we also began the process of identifying key ESG issues relevant to our new lines of business. We are committed to ensuring not only that we build a sustainable airline but that we apply the same principles to all businesses under the Capital A umbrella.

Sustainable Development Goals

We are aligned to the United Nations' 17 Sustainable Development Goals, and have prioritised the six Goals below:

The highlights below provide an overview of the ways Capital A is helping to make the UN SDGs a reality.

17% of our Board of Directors are women
Female pilots: 7.7%, above the global average of 5.8%
Women in IT: 24.1%
Female engineers: 10%, exceeding the Asia Pacific average of 4.4%

Provided employment for 21,851 Allstars
Created new jobs for 3,840 new Allstars
More than RM2.9 million invested in training and development
870 Allstars completed the #KnowTheSigns Human Trafficking awareness course
22.2% expenditure on local suppliers

RM176,150 awarded to three grantees to support the growth and expansion of social enterprises in Asean through AirAsia Foundation
Introduced the AskBo chatbot that served more than 29 million guests
Introduction BigPay Lite wallet where users can create a BigPay account directly within the AirAsia MOVE app

More than RM35,831 distributed for uplifting and empowering communities in Asean including disaster relief, supporting healthy communities, and providing accessible education
62% waste diverted from disposal
#AllstarsDoGood programmes

46,430kg of waste from offices and warehouses recycled
Repurposed 4,839 old life jackets into everyday accessories with Soggy No-More products since 2017
Food waste kept below 30% of total consumption
3,164kg of used cooking oil collected and repurposed
Replaced single-use plastic cutlery with compostable alternatives

Actively engaged with relevant partners for sustainable aviation fuel and carbon offsetting options
Carbon intensity dropped below pre-pandemic levels at 72.3 gCO₂/RPK and 63.7 gCO₂/ASK
Avoided 129,189 tonnes of CO₂ from our fuel efficiency programme
All AOCs participating in CORSIA

Board oversight of sustainability through Risk Management and Sustainability Committee (RMSC)
100% new employees acknowledged the Anti-Bribery and Anti-Corruption Policy with zero cases of non-compliance
Zero tolerance for child and forced labour
1,104 Allstars completed anti-harassment training
Introduced Gift Declaration form

Appointed as chair of the national CORSIA taskforce for Malaysia by CAAM
Technical experts in ICAO's Committee on Environmental Protection for Working Group 2 and 4
Engagement with governments on SAF and carbon markets

In order to meet the above SDG targets, we focus on addressing 12 material sustainability matters. We do this through monitoring, measuring and taking targeted initiatives to improve our performance. These 12 material matters are categorised according to the 3 pillars below. Select the respective pillar for our highlights of the year.