Table of Contents 1 301

Annual Report 2020

01 ABOUT US 10
Vision and Mission 11
AirAsia Group Key Highlights 12
Our Netwrok & Statistics 14
2020 Highlights 16
Notice of Annual General Meeting 24
Corporate Information 32
Corporate Structure 34
2020 Financial & Investor Calendar 36
2020 Awards & Accolades 38
02 LEADERSHIP 40
Directors 40
Senior Management Team 47
Airline CEOs 50
Digital CEOs 53
03 PERFORMANCE REVIEW 55
Five-Year Financial & Operating Highlights 56
2020 Share Performance 57
Market Capitalisation 57
04 PERSPECTIVE 63
Value Creation Business Model 64
Management Discussion & Analysis 66
05 BUSINESS REVIEW 79
Airlines 79
AirAsia Malysia 80
AirAsia Thailand 82
AirAsia Indonesia 82
AirAsia Philippines 83
Airline Ancillary 84
Aisa Digital Engineering (ADE) 86
Ground Team Red 87
AirAsia Digital 88
AirAsia Super App 88
BigPay 90
Teleport 91
BIGLIFE 92
Santan 92
RedBeat Academy 93
06 SUSTAINABILITY STATEMENT 96
Introduction 97
Economic 107
Environmental 117
Social 125
07 FINANCIAL STATEMENTS 144
Accountability 145
Corporate Governance Overview Statement 145
Audit Committee Report 153
Statement on Risk Management and Internal Control 157
Additional Compliance Information 165
Reports and Financial Statements 172
Directors' Report 172
Statement by Directors 177
Statutory Declaration 177
Independent Auditors' Report To The Members of AirAsia Group Berhad 178
Income Statements 184
Statements of Comprehensive Income 185
Statements of Financial Position 186
Consolidated Statement of Changes in Equity 188
Statement of Changes in Equity 189
Statement of Cash Flow 190
Notes To The Financial Statements 193
Other Additional Informaion 287
Analysis of Shareholdings 287
List of Properties Held Under AirAsia Group 291
Sales Offices & Station 293
Glossary 297

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