Annual Report 2020

2020Highlights 5 JUNE 2020 To celebrate World Environment Day, AirAsia shares that a total of 112 tonnes of cabin waste, equivalent to two Airbus A320 aircraft, were collected and recycled in 2019. 10 JUNE 2020 AirAsia Philippines announces having undertaken over 100 special recovery flights since March. 16 JUNE 2020 AirAsia partners with local hotels to offer flight + hotel combos on SNAP. 19 JUNE 2020 AirAsia Indonesia officially resumes scheduled flight operations. 22 JUNE 2020 AirAsia introduces OURFOOD (now known as airasia food), a seamless, fuss-free and affordable solution for customers and restaurateurs. JULY 1 JULY 2020 IKHLAS launches hassle-free and affordable Qurban services online. 10 JUNE 2020 AirAsia Unlimited Pass is launched to accelerate domestic tourism recovery, following resumption of travel within Malaysia. 15 JUNE 2020 The OURFARM (now known as airasia farm) e-commerce platform is launched, enabling agricultural producers to connect directly with businesses. 24 JUNE 2020 AirAsia registers its highest post- hibernation daily sales, with a record 41,000 seats sold across the Group, signifying strong rebound in demand for air travel. 25 JUNE 2020 AirAsia delivers Same Day Credits, allowing guests to secure their credit with the airline easier and faster. 29 JUNE 2020 AirAsia offers Unlimited Pass to stimulate domestic travel in Thailand. 30 JUNE 2020 Tourism Authority of Thailand joins AirAsia Thailand in organising Happy Travels With New Normal Style to stimulate domestic tourism with new aviation safety standards. 6 JULY 2020 OURSHOP (now known as airasia beauty), together with FAMA, supports local farmers with the launch of a new category called OURFRESH (now known as airasia fresh) offering fresh and frozen produce directly from source. 13 JULY 2020 AirAsia’s newest partnership with Ormond Group kicks off in style with the introduction of new Hotel Bundle Deals with year-round savings of up to 50%. . 12 AIRASIA GROUP BERHAD

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