Annual Report 2020

APRIL 4 APRIL 2020 AirAsia launches Save Our Shops (S.O.S) Campaign to help local businesses market their products on OURSHOP (now known as airasia beauty) at zero commission and listing fee. 27 APRIL 2020 AirAsia announces its commitment to practising stringent health, hygiene and safety measures on the ground and in-flight. 29 APRIL 2020 AirAsia Malaysia resumes scheduled domestic flights. 13 MAY 2020 Give With IKHLAS donation campaign collaborates with ST Rosyam Mart to provide basic necessities to over 1,000 families in need. 14 MAY 2020 AirAsia collaborates with the Air Carriers Association of the Philippines in seeking government support for the aviation sector. 16 MAY 2020 AirAsia relocates temporarily to Changi Terminal 1 in Singapore. 21 MAY 2020 BIG Loyalty (now known as BIG Rewards) celebrates Hari Raya by bringing back its popular Points Catcher game on its app and giving away 7.7 million BIG Points to reward members. JUNE 3 JUNE 2020 Following the validity extension of its credit accounts to two years, AirAsia is offering further flexibility for guests travelling within the year by waiving flight change fees. 4 JUNE 2020 Redbeat Academy invites SMEs to grow with a specialised digital training programme powered by Google. 4 JUNE 2020 AirAsia Philippines returns to the skies. 9 APRIL 2020 Santan announces Ramadan e-bazaar to support Klang Valley vendors. 9 APRIL 2020 AirAsia Indonesia repatriates Indonesians from Dubai. 16 APRIL 2020 Teleport announces Freightchain, a digital network that allows for instant air cargo bidding and booking. 20 APRIL 2020 airasia.com (now known as airasia super app) welcomes the month of Ramadan with the launch of Give With IKHLAS, a public digital donation initiative to foster the spirit of giving. 22 APRIL 2020 AirAsia Philippines utilises aircraft to move cargo for Covid-19 operations. MAY 1 MAY 2020 AirAsia Thailand resumes domestic services with strict safety measures and social distancing. 4 MAY 2020 BIG Members can now redeem lifestyle deals with BIG Points on the all-new BIG Loyalty (now known as BIG Rewards) app. 13 MAY 2020 AirAsia implements end-to-end contactless procedures for essential travel. . 11 ANNUAL REPORT 2020