Annual Report 2021

Now everyone can fly Birth of low-cost, no-frills airline with new fares to new destinations: Penang & Kota Bharu Digital Transformation I nt roduced on l i ne book i ng v ia airasia.com 2 0 0 2 From Democratising Air Travel The beginning Purchased AirAsia for RM1 2 0 0 1 Launched Ground Team Red 2 0 1 7 Moved to RedQ Finally moved into our new home – RedQ (short for RedQuarters), our new corporate base in Malaysia 2 0 1 5 FACES Laun c hed Fa s t A i r po r t Clearance Experience System (FACES) , Malays ia’ s f i rst airport facial recognition system, in Senai International Airport, Johor Bahru 2 0 1 8 BIGPAY Launched BigPay Launched AirAsia SEA (AASEA) 2 0 1 7 Half A Billion Celebrated 500 millionth passenger milestone World’s Best, 10 years! Skytrax names AirAsia as the ‘World’s Best Low-Cost Airline’ for the 10th time in a row. Santan, on ground Santan opened its first flagship restaurant Launched Teleport LAUNCHED REDBEAT VENTURES 2 0 1 9 Our Runway | Key Milestones Over 20 Years AirAsia Thailand Partnered with Shin Corporation of Thailand to establish AirAsia Aviation Co Ltd (AirAsia Thailand) Flying Internationally First international flight takes off to Phuket 2 0 0 3 TRANSFORMED Named Asia Pacific Digital Transformer of the Year at the IDC Digital Transformation Awards (DXa) 2019, beating over 11,000 nominees airasia.com unveils its brand-new identity as Asean’s super app, completing our transformation from a digital airline into a comprehensive lifestyle platform for everyone... marking a new era for AirAsia Group Launched Asia Digital Engineering (ADE) 2 0 2 0 Launched airasia academy in partnership with Google Cloud 0 1 6 C A P I T A L A B E R H A D

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