During the year, three training programmes accounted for 80.2% of the total training hours of pilots and cabin crew. These are described below. Pilot Safety & Emergency Procedure Recurrent Training Recurrent training (every six months) ensures pilots are kept abreast with aircraft systems, operational procedures and requirements (including ground de-icing/anti-icing and pilot incapacitation). It also includes assessments of accidents/incidents and determining their root causes. Training includes simulator rides, classroom work and tests. Cabin Crew Recurrent Training Recurrent training is conducted annually to maintain and enhance cabin crew members’ competence. The training comprises hands-on and simulated exercises followed by exams on general elements such as first aid, as well as on aspects that are specific to the different aircraft types. Pilot Simulator Training Training List Programme 2021 No.of participants Average training hours Pilot SEP Recurrent 635 49 Cabin Crew Ground Training 1,088 42 Dangerous Goods Initial Training 165 21 Dangerous Goods, Ground Initial Training 65 21 Pilot Simulator Training 549 60 Employee Appraisal In 2022, the Group introduced the Objectives and Key Results (OKR) framework into the Performance Management/Appraisal for Allstars. OKR is a simple goal setting approach to create better alignment, engagement and clarity towards achieving the Group’s overall business plan. Through this framework: • Goals are set, tracked and re-evaluated quarterly • Each team’s perspective and creativity are taken into account in a simple and fast-cadence process OKRs provide many benefits, including clarity, enhanced communication and a coherent and transparent approach towards achieving overall Group-wide strategy and objectives. Focus OKRs allow a team to rally behind a small set of carefully chosen priorities Alignment OKRs provide a method for the entire organisation to align its goals at every layer with its top-level priorities and with its ultimate purpose Commitment OKRs demand a level of collective commitment from the parties involved to choose and stick to agreed-upon priorities Tracking OKRs allow a team organisation to track their progress toward a goal and know earlier when to change tactics Stretching OKRs empower teams to set goals that stretch beyond BAU - or “business as usual” and make significant meaningful change 1 5 0 C A P I T A L A B E R H A D Social (cont’d.)
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