Annual Report 2020

06 SUSTAINABILITY STATEMENT Introduction 91 Economic 101 Environmental 111 Social 119 07 FINANCIAL STATEMENTS Accountability · Corporate Governance Overview Statement 139 · Audit Committee Report 147 · Statement on Risk Management and Internal Control 151 · Additional Compliance Information 159 Reports and Financial Statements · AirAsia Group Berhad Financial Statements 166 Other Additional Information 281 Form of Proxy 293 04 PERSPECTIVE Value Creation Business Model 58 Management Discussion & Analysis 60 05 BUSINESS REVIEW Airlines · Safety in a Time of Pandemic 73 · AirAsia Malaysia 74 · AirAsia Thailand 76 · AirAsia Indonesia 76 · AirAsia Philippines 77 · Airline Ancillary 78 · Asia Digital Engineering 80 · Ground Team Red 81 airasia digital · airasia super app 82 · BigPay 84 · Teleport 85 · BIGLIFE 86 · Santan 86 · Redbeat Academy 87 82 airasia super app 111 Environmental 119 Social 85 Teleport