Annual Report 2020

OTHER COMMUNITY SUPPORT PROGRAMMES AirAsia Rescue and Repatriation Flights Throughout 2020, AirAsia operated a total of 14 rescue and repatriation flights at the request of ASEAN governments to bring more than 15,000 stranded nationals home and help foreigners return to their respective countries. In the Philippines, PAA also operated 396 domestic rescue flights to help thousands of stranded locals and foreign tourists return to their home provinces and National Capital Region (Manila). Repatriation Flights in 2020 Airline Month Origin No. of Flights Total Pax PAA April Manila - Phnom Penh - Manila 1 167 June Manila - Yangon - Manila 1 152 July Gujarat - Manila 1 125 IAA April - May Semarang - Manila 2 124 May Jakarta - Manila - Jakarta 1 117 July Jakarta - Tiruchirappalli 1 170 Penang - Medan 1 166 Jakarta - Kochi - Jakarta 1 300 August - November Jakarta - Bengaluru 3 452 October - December Jakarta - Chennai 2 1,850 AirAsia was the first airline in Malaysia to obtain the license to carry cargo in the cabin Cargo-only Medical Aid Flights In March, Teleport became the first in Malaysia to operate passenger aircraft for cargo-only flying. This was necessary not only to meet overwhelming customer demand but, more importantly, to support the critical need to transport medical aid and essential goods in response to the global pandemic. Throughout the year, Teleport operated over 1,400 cargo-only flights to 46 destinations on behalf of partners including The Edge Covid-19 Fund, the Ministry of Foreign Affairs Malaysia, The Jack Ma Foundation and the International Committee of the Red Cross. This included more than 360 Transportation of Cargo in Passenger Cabin (TCPC) flights in which additional cargo was loaded on seats, overhead storage compartments and under the seats. 135 ANNUAL REPORT 2020