Annual Report 2020

Sustainability Statement Consequently, there are now 10 material matters for AirAsia Group, as represented in the matrix below. Materiality Matrix Importance to AirAsia Group High Low Low High Importance to Stakeholders Operational Eco-efficiency Health & Safety Customer Relationship Management Technology & Innovation Climate-related Risk Management Corporate Governance & Conduct Corporate Citizenship & Philanthropy Supply Chain Management Human Capital Development Economic Social Environmental Information Security & Privacy 100 AIRASIA GROUP BERHAD