Annual Report 2019

Human Rights To ensure we operate as an ethical and responsible airline, the Group strongly opposes all forms of discrimination and practices which condone inequality. There are human rights considerations in developing our business strategy. This includes initiatives to prevent incidents of child labour, forced labour and sexual harassment. The Group has several measures in place to address human rights related risks, which includes our Code of Conduct and Sexual Harassment Policy. The latter warrants that no employee, regardless of gender, status and stature, is to be subjected to any form of harassment within the company. As clearly stated in our employment letter, the Group does not tolerate any form of racism and discrimination. Our whistle- blowing channel acts as a grievance mechanism to address any issues raised. These are then captured by our People & Culture Department who will tend to the reported violation and conduct a thorough investigation and due process prior to concluding the matter. All issues are documented, and any misconduct will be subjected to disciplinary action, including dismissal. The Group regularly circulates information and awareness regarding human rights to Management team and all our employees. We are committed to ensuring equality of opportunities, hence no Allstars will be excluded on the grounds of marital status, family, religious belief, disability, age, racial grounds, sexual orientation, or memberships. As the industry aims to connect people through the freedom of travel, this unfortunately can be exploited by criminals for the illegal trafficking of men, women and children. Human trafficking is the fastest growing and second largest criminal industry in the world. Although the responsibility for identifying, apprehending and prosecuting those perpetrating human trafficking rests with governments and national law enforcement agencies, we play an important role in helping to prevent this crime. During the reporting year, there were two (2) cases of human trafficking aboard our flights from China and India. Our trained cabin crew handled the matter responsibly and according to relevant protocols. The passengers were handed over to the Royal Malaysia Police for their further action. Health & Safety Given the rise of virus incidences, we recognise that 2020 will be a challenge for us and place a huge impact on our operations. With this in mind, we remain vigilant about the health and safety of all our stakeholders. In 2019, the Board of Directors approved our Group Safety Policy which reflects local and international standards that is applicable to all AOCs. All employees are accountable for the highest level of safety performance delivery. The Occupational Safety and Health (“OSH”) Committee oversees all health and safety matters within the company. Various activities were organised during the year including scheduled waste management trainings (storage and disposal), Chemical Health Risk Assessment (“CHRA”), Chemical Safety Training for Engineering and Ground Handling Allstars, various and Hazard Identification, Risk Assessment, Risk Control (“HIRARC”) activities. Our recorded incident and severity rate over the last two years is illustrated. Regular meetings are held at different levels to ensure we maintain a high level of safety in all our operations at all times. At the Group level, we have a Safety Review Board (“SRB”) comprising nominated Directors, CEOs and AOC Safety Heads. Chaired by the Chairman of the Safety Review Board, the SRB meets every quarter to review all safety risk mitigation measures and safety enhancements across the Group. At the AOC level, CEOs and Senior Managers – including the Heads of Corporate Safety, Flight Operations, Security, Engineering, Ground Operations, and Safety Managers – attend Safety Review Meetings (“SRM”) to discuss recommendations and proposals and make decisions to further enhance our safety processes. SRMs are held on a monthly basis. At the ground level, Safety Action Groups (“SAG”) comprising line managers and front-line personnel meet every month or when needed to deal with safety implementation issues. AIRASIA GROUP BERHAD ANNUAL REPORT 2019 157 SUSTAINABILITY STATEMENT