24-hour delivery is something that drives the team at Teleport to keep innovating so as to continuously become better, faster and more accessible. To fulfil this promise, Teleport requires not only the right networks but also all the relevant licences. It invests considerable time and effort on applications and was pleased during the year to obtain a Forwarding Agent License and Postal and Courier License for Malaysia. It now has 15 licenses across seven country operations, but recognises that it will need even more in order to serve the 232 cities it has identified across the region. Of these, 157 can be connected by air; the rest are second or third-tier cities that are not served by airports. To reach them, Teleport is now looking to acquire a fleet of road transport vehicles with the ultimate vision of developing multimodal operations within the next five years. Business growth during 2021 itself was tremendous – with the number of deliveries expanding almost six-fold from a three-fold increase in number of active customers; and air freight tonnage increasing by 11% year on year. At this pace, it is important to have the capacity to meet its commitments. Again, Teleport is confident of being able to do so. During the year, it on-boarded 60-plus Gojek Thailand colleagues, the 33-strong DeliverEat team and welcomed 10 of the first batch of Magicians-in-Training (as its management trainees are called). More than numbers, it is the calibre of the team that lends Teleport its optimistic outlook. Every member is highly valued; and, this year, to celebrate the contributions of co-founder/Head of Product Joanne Chin, the company minted its very first #TeamTeleport non-fungible token. The idea is to produce 100 of these NFTs to recognise the team’s rising stars. Another cause for celebration was moving into its first Teleport hubs – in Sunway (Malaysia), Singapore and Thailand. The aim in 2022 is to build 47 more homes across Asean. The focus during the year will be to become more visible; achieve scale by growing even faster and larger; and to build an unshakeable foundation of resilience to ensure business sustainability regardless of the operating environment. Teleport’s vision is to become a top-three cargo operator by capacity in Asean by moving things across the region better than anybody else. At the rate it is going, this should soon be a reality. To become a top-three cargo operator by capacity in Asean by moving things across the region better than anybody else. Teleport’s Cargo Vision M A N A G E M E N T D I S C U S S I O N A N D A N A L Y S I S A N N U A L R E P O R T 2 0 2 1 0 8 9
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