A B O U T U S A N N U A L R E P O R T 2 0 2 1 0 0 7 airasia Super App • airasia travel 3 Travel remains the core for the airasia Super App 3 Now a full-fledged Online Travel Agent (OTA) with IATA-accreditation and over 700 airline partners and over 200,000 hotels across the globe on the platform 3 Unique products such as SNAP (flight + hotel) gives super app users the best value • airasia food 3 Easy and hassle-free onboarding has enabled over 24,000 small to medium-sized merchants across Malaysia, Thailand, Singapore and Indonesia to join airasia food delivery service 3 Lowest commission fees in the market for restaurant owners, making sure everyone wins 3 Giving merchants access to the Super App’s rich database to broaden their customer base DIGITAL • airasia ride 3 Provides job opportunities to more than 8,000 drivers since inception in August 2021, with opportunities to develop careers at airasia 3 Healthy market competition provides choice and value to customers looking for alternatives 3 Expanding connectivity and access for people and places BigPay • Provides accessible and inclusive financial health management and easier remittance for over one million carded and transacting users • Offers micro-insurance along with micro-credit for positive impact in financial services consumption Teleport • Moving things across cities in Southeast Asia within 24 hours • Made to deliver for everyone, from single merchants to the largest companies • Provided jobs opportunities to more than 13,000 Teleporters
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