Annual Report 2019

01 ABOUT US AirAsia Group Key Highlights 08 Vision and Mission 10 Our Network & Statistics 12 2019 Highlights 14 Notice of Annual General Meeting 20 Corporate Information 32 Corporate Structure 34 2019 Financial & Investor Calendar 36 2019 Awards & Accolades 38 02 LEADERSHIP Directors 46 Senior Management Team 54 Airline CEOs 59 Non-Airline CEOs 63 03 PERFORMANCE REVIEW Five-Year Financial & Operating Highlights 72 Ten-Year Revenue Highlights 73 2019 Share Performance 74 Market Capitalisation 74 04 PERSPECTIVE Management Discussion & Analysis 80 05 BUSINESS REVIEW Airlines · AirAsia Malaysia 98 · AirAsia Thailand 98 · AirAsia Indonesia 99 · AirAsia Philippines 99 · AirAsia India 100 · AirAsia Japan 100 · AirAsia X 101 · Airline Ancillary 102 · Ground Team Red 104 RedBeat Ventures (RBV) · AirAsia.com 107 · BigPay 108 · BIGLIFE 109 · Teleport 100 · OURSHOP 111 · Santan 111 · T&Co 112 · FORMAT 112 06 SUSTAINABILITY STATEMENT Introduction 119 Economic 132 Environmental 144 Social 154 07 FINANCIAL STATEMENTS Accountability · Corporate Governance Overview Statement 182 · Audit Committee Report 191 · Statement on Risk Management and Internal Control 195 · Additional Compliance Information 201 Reports and Financial Statements · AirAsia Group Berhad Financial Statements 206 Other Additional Information 338 Form of Proxy