Annual Report 2019

2019 Highlights (CONT’D) 31 May AirAsia Philippines connects Clark and Cebu in the Philippines with Kaohsiung, Taiwan, commencing on 1 August 2019. 9 June AirAsia Indonesia commences its inaugural flight from Lombok to Perth. 17 June AirAsia India celebrates its fifth anniversary. 18 June AirAsia upsizes 253 A320neo orders to the larger A321neo version at the Paris Airshow at Le Bourget. 18 June AirAsia named the World’s Best Low-Cost Airline for the 11 th consecutive year by Skytrax. 25 June OURSHOP announces new partner, Lagardère Travel Retail in Australia, to allow travellers to pre-order and collect duty-free items from arrival and departure points in Australia. 1 July AirAsia Philippines celebrates its first route between the Philippines and Japan (Manila-Osaka). 2 July AirAsia announces (RED) inflight meal, the INSPI(RED) Burger, in support of the fight to end AIDS. 5 July OURSHOP organises a special flash sale to celebrate its first anniversary. 10 July AirAsia celebrates 15 years in Macao by offering special fares. 16 July RedCargo Logistics is renamed as Teleport and teams up with Gobi Partners to invest in regional e-commerce and parcel delivery player, EasyParcel. 17 July Ground Team Red (GTR), a joint venture between AirAsia and SATS, successfully completes the IATA Safety Audit for Ground Operations (ISAGO). 25 July Teleport signs an MoU with Triple i Logistics with plans to establish a joint venture to integrate cargo capacity in Thailand. 30 July AirAsia BIG partners with TrueYou, Thailand’s leading digital lifestyle platform, to expand redemption options for their respective loyalty programmes. 31 July Ricardo ‘Ricky’ P Isla is the new CEO of AirAsia Philippines. 8 August AirAsia Malaysia collects increased passenger service charge, as demanded by Malaysia Airports Holdings Berhad, under protest. 9 August AirAsia unveils a new ‘Sustainable ASEAN’ aircraft livery in conjunction with ASEAN Day celebrations held in Bangkok. 16 August Former Malaysian Prime Minister Tun Dr Mahathir Mohamad visits AirAsia’s global headquarters, RedQ, where he is briefed on the future of air travel by senior management. 17 August AirAsia announces that it will remove the processing fee to keep air travel affordable effective 1 October 2019. 19 August AirAsia Malaysia announces new exclusive route from Kuala Lumpur to Belitung in Indonesia. 16 MORE THAN JUST AN AIRLINE >