Annual Report 2019

A total of 40 unethical and non-compliant cases were reported. These misconduct incidents include abuse of authority, misappropriation, conflict of interest, theft, harassment, drug and abuse of company benefits. We carried out a thorough investigation for each non-compliance incident before proceeding with the appropriate action. Since 2018, all new hires are required to attend both online and offline Code of Conduct trainings to minimise possible misconduct and reduce disciplinary cases within the Group. The offline training course has seen an increase in the number of attendees from 520 in FY2018 to 1278 in FY2019. We have integrated a “Do It Right” session into our cabin crew’s initial training syllabus and a joint orientation session with Internal Audit for new hires. In 2019, we have converted the training into an online module to educate Allstars on AirAsia Group’s Code of Conduct where there was a total of 466 attendees. On top of that, we also conduct procurement training once a year. We adhered to several regional and international policies, as an effort to support the development of the aviation industry particularly for the Association of Southeast Asian Nations (“ASEAN”). For this, we have made monetary contributions over the past years in hopes of driving substantial growth for airlines regardless of political boundaries. 0 1000 2000 3000 4000 5000 6000 Advocacy Activities 2104.6 1274.1 4446.6 645.6 5626.7 3294.6 632.4 157 103.6 495.6 66.5 100 To establish an ASEAN Single Aviation Market & expedite full implementation of ASEAN Open Skies To reduce airport charges & taxes & promote development of low-cost carrier terminals in ASEAN Full implementation of ASEAN Single Window to promote e†cient movement of goods in ASEAN Other advocacy eˆorts (e.g. implementation of facial recognition technology at airports, travel technology innovation, etc.) FY2017 FY2018 FY2019 ECONOMIC 138 MORE THAN JUST AN AIRLINE > SUSTAINABILITY STATEMENT (CONT’D)